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WHO ARE WE About Us

Gourmer Services is a premier food service partner that has established itself as a reliable and trusted provider of quality food services. Our mission is to provide our customers with a home-style kitchen experience, no matter where they are. We cater to more than 15,000 people on a daily basis, providing them with freshly prepared meals that are made with the highest quality ingredients. At the heart of our company is a commitment to quality, convenience and value. Our central factories and kitchen can meet the needs of both large and small batches.

We serve our customers with the highest safety, health, quality and freshness standards. We have an experienced team of chefs and a team of experts that are passionate about creating unique experiences for all of our customers. All of our food and bakery goods are made in-house ensuring the indulgence of freshest ingredients. We take pride in providing the best customer service in the industry, and we strive to make sure that every customer leaves satisfied.

Our Commitments

Fresh & Delicious
Professional Service & Support
Efficient Operations for Maximum Efficiency
Affordable & Reliable Services
All-in-One Solution
Safety First

Our Mission

We strive to build long-lasting relationships with our customers, vendors, and community by operating with integrity, respect, and excellence by providing exceptional culinary experiences that go beyond just food.

Our Vision

We believe in delivering the best practices, and for this we continually invest in resources, expertise and knowledge.

STANDARD OPERATING PROCEDURES AND POLICY'S Our Policy

PROCEDURE FOR PRE-REQUISITE PROGRAMMES (PRPs)
PROCEDURE FOR EMERGENCY PREPAREDNESS PLAN
PROCEDURE FOR HACCP
FOOD POLICY
QUALITY POLICY
VISITOR POLICY
HYGIENE POLICY
GLASS POLICY
PROCEDURE FOR PRODUCT RECALL
PROCEDURE FOR CUSTOMER COMPLAINTS HANDLING

DISTRIBUTION OF STAFF *THE DISTRIBUTION OF STAFF IS PLANNED AS PER THE REQUIREMENT OF THE SITE.*

SERVICE STAFF

As per the strength of the institution.

ON SITE MANAGER

One appointed manager for each site.

HOUSEKEEPING STAFF

As per the strength of the organisation, we appoint a housekeeping team accordingly.

OUR STORY How We Started

Gourmer Services has a remarkable history of providing quality, value, and convenience to thousands of customers for over 17 years. At the heart of our mission is the belief that everyone deserves a home-cooked dining experience no matter where they are, without sacrificing mindful eating habits. Gourmer Services began with a small team of passionate chefs who aimed to offer a unique approach to catering. The team brought their expertise and love of food to create a menu that was inspired by home-cooked meals but with an added touch of gourmet elegance.

About us

Gourmer’s commitment to mindful eating is evident in the way that every meal is prepared and served. The team works tirelessly to create menus that are not only nutritious but also satisfying to the senses, providing a truly holistic dining experience for their customers.

Today, Gourmer Services has become a trusted and renowned name in the industry, earning accolades and recognition for excellence in catering services. The company’s legacy is one of quality, value, and convenience, and remains dedicated to providing a home kitchen experience to all, wherever they may be.

15k+

Customers

We take pride in providing exceptional service to our vast customer base of over 15,000 individuals each day.

10+

Years

Our expertise in the catering industry has flourished for over 17 years, delivering unparalleled service and culinary delights to our valued clients.

100+

cuisine

We are proud to offer a diverse menu, over 100+ different cuisines to satisfy every craving and taste preference.

40+

Employees

Along with our family and friends/employees, we are a 40+ team.